Responsibilities:

Oversight of our Accounts Receivables, including but not limited to:   • Receive client payment in the forms of check, cash, credit card, ACH or payment portal. • As payments are collected, update client account in Natural Log. • Ensure all client invoicing is accurate and is sent out in a timely manner each month. • Act as debt collector for 90+ days past due clients as a last step before sending to collections agency. • Help clients understand their invoices by including statements and handling questions from the client or sales rep. • Create payment plans to collect from delinquent clients, working with sales staff, support team, and management as appropriate to do so. • Answer incoming calls on a multi-line phone system. • Welcome visitors, direct visitors and callers to appropriate personnel. • Distribute prizes to winners and serve as a public relations contact with contestants. • Serve as backup for order entry and traffic logs. • Other duties as assigned and consistent with the job title.