Description:

Associate’s in computer science or Information Technology plus three (3) years of experience working in an IT computer support environment; equivalent education/experience considered. Work experience required demonstrating computer hardware, software and networking troubleshooting skills. Knowledge of operating systems, server systems, LAN and VM environments. Experience with current Mac software and hardware technologies and experience with current Windows software and hardware technologies essential. Experience with direct customer support in face-to-face and/or remotely.Experience in administration and support of enterprise systems and the ability to train others in the use of such technology systems necessary. Ability to prioritize and work independently necessary, strong leadership and mentorship necessary. Ability to multi-task and manage competing priorities and duties required.