Responsibilities:

• Schedule, test, monitor, and provide technical troubleshooting for live streaming, including managing media workflows to record and capture assets/metadata.
• Coordinate with state/public agencies and individuals requesting streaming services, managing schedules, updates, and communication about staffing and technology needs.
• Manage cloud-based platforms that utilize artificial intelligence to record live streams and create/distribute digital content highlights.
• Enter information into multiple local and relational databases, ensuring logs for various services are accurate, verified, and reconciled.
• Perform entry, cleanup, and correction of metadata for on-demand content, ensuring proper management and accessibility of assets on storage systems.
• Upload media content to various on-demand and streaming platforms.
• Produce logs for non-broadcast events, including weekly and monthly reconciliation of billing documentation.
• Prepare logs for satellite uplinks and downlinks.
• Respond to technical helpdesk calls, assisting viewers with troubleshooting reception, on-demand, streaming issues, and app installations.
• Post broadcast outages on multiple platforms when required.
• Produce dub requests for archived content not yet digitized, ensuring media is tracked in databases and stored for future use.
• Test, operate, monitor, and troubleshoot remote cameras for the State of Nebraska Supreme Court and Court of Appeals as needed.
• Provide Zoom integration support during live streaming events.
• Process DVD duplication requests, including acquiring ISOs, quality control checks, and coordinating transfers to duplication vendors. Assemble products and ensure artwork and sleeves are produced.
• Maintain DVD duplication equipment and handle in-house duplication services.
• Register Nebraska Public Media assets in EIDR, IMDb, and other platforms to enhance content discoverability.
• Coordinate caption encoder inputs for logs and work with captioning personnel to ensure accurate scheduling.