IT Manager

IT Manager

Website KCCI-TV

The Hearst Television, CBS Affiliate in Des Moines, Iowa


Put your IT Knowledge to good work by supporting an extraordinary team at KCCI Television.  Our award-winning team is recognized as Iowa’s News Leader and the lead source for the latest information.  Make your hard work count towards something good for your community and your team.  The IT role in television is challenging and creative, but never boring.  Know that your work mattered at the end of a day.

A thorough knowledge, understanding, and familiarity of the essential job functions must be the primary goal within the first 90 – 180 days.   An ongoing effort to gain a holistic overview of broadcast and IT systems, operations, and workflow is essential.


IT Managers should be customer service focused, with exceptional interpersonal and communication skills, with thorough knowledge of the below items: Network topology, switching, connectivity, and segmentation vLAN understanding and IP Management VMware & Virtual systems & Management Cisco Hyperflex Virtual Systems Management & Understanding Security Management – Cylance, SEP, etc. MFA & Systems Access Active Directory Management & Understanding – Quest Active Roles WAN connectivity – circuit usage, including Supplemental Service Now functions and Service Catalog – ITIL Worker Interface / End User Interface User On-Boarding and New User Setup in SNOW Qumulo Production storage systems management & understanding SCCM Initiatives and Windows Updates – client install and reporting WSUS Server Update System Rubrik Backup Systems ENPS Systems & WEB Access – News iPads Bit Central Production Systems  ~ Signiant Transfer Agents  ~ Streaming & OTT efforts – Up Link DMZ – Publicly facing systems – Gateway Switches ADC Automation & BOPS Switches Software Compliance & Licensing VPN Access – Juniper Pulse Configuration & Support Bomgar system & support PDQ Inventory & Deploy Lower priority on deploying desktops, updating software, repairing broken hardware, and other level 1 functions.  Unless circumstances dictate otherwise.


Good analytical & technical problem-solving skills Must be able to work under pressure in a fast-paced environment with constant deadlines.  Good interpersonal and communication skills, positive attitude, team player Ability to maintain corporate standards, policies, and procedures.   Will be “on-call” outside of normal working hours Education:  BS or BA in Computer Science, Information Science or Information Technology OR an equivalent combination of training and real world work experience including military experience. ​ Microsoft, Cisco, VMWare, or other certifications are preferred


Please See Hearst Careers to apply