Put your IT Knowledge to good work by supporting an extraordinary team at KCCI Television. Our award-winning team is recognized as Iowa’s News Leader and the lead source for the latest information. Make your hard work count towards something good for your community and your team. The IT role in television is challenging and creative, but never boring. Know that your work mattered at the end of a day.
A thorough knowledge, understanding, and familiarity of the essential job functions must be the primary goal within the first 90 – 180 days. An ongoing effort to gain a holistic overview of broadcast and IT systems, operations, and workflow is essential.
IT Managers should be customer service focused, with exceptional interpersonal and communication skills, with thorough knowledge of the below items:
Network topology, switching, connectivity, and segmentation
vLAN understanding and IP Management
VMware & Virtual systems & Management
Cisco Hyperflex Virtual Systems Management & Understanding
Security Management – Cylance, SEP, etc.
MFA & Systems Access
Active Directory Management & Understanding – Quest Active Roles
WAN connectivity – circuit usage, including Supplemental
Service Now functions and Service Catalog – ITIL Worker Interface / End User Interface
User On-Boarding and New User Setup in SNOW
Qumulo Production storage systems management & understanding
SCCM Initiatives and Windows Updates – client install and reporting
WSUS Server Update System
Rubrik Backup Systems
ENPS Systems & WEB Access – News iPads
Bit Central Production Systems ~
Signiant Transfer Agents ~
Streaming & OTT efforts – Up Link
DMZ – Publicly facing systems – Gateway Switches
ADC Automation & BOPS Switches
Software Compliance & Licensing
VPN Access – Juniper Pulse Configuration & Support
Bomgar system & support
PDQ Inventory & Deploy
Lower priority on deploying desktops, updating software, repairing broken hardware, and other level 1 functions. Unless circumstances dictate otherwise.
Good analytical & technical problem-solving skills Must be able to work under pressure in a fast-paced environment with constant deadlines. Good interpersonal and communication skills, positive attitude, team player Ability to maintain corporate standards, policies, and procedures. Will be “on-call” outside of normal working hours
Education: BS or BA in Computer Science, Information Science or Information Technology OR an equivalent combination of training and real world work experience including military experience.
Microsoft, Cisco, VMWare, or other certifications are preferred
Please See Hearst Careers to apply https://eevd.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1